The Audit Risk of IT Purchases With Missing Acceptance Documentation
A technology purchase can look complete because the supplier delivered boxes, the invoice arrived, and the requesting department is already using...
Reducing Work Delays Caused by Unclear Repair Escalation Paths
A computer repair can delay work long before the actual technical fix begins. Employees report an issue to a supervisor, the...
Managing Technology Responsibilities During Extended Employee Leave
Extended leave creates a technology situation that is neither ordinary employment nor permanent separation. The employee may remain part of the...
A Decision Framework for Accepting Partial Deliveries on Large IT Orders
Large IT orders do not always arrive as one complete shipment. Suppliers may deliver available models first, split quantities across dates,...
Why Unapproved Accessories Create More Support Work Than Buyers Expect
A low-cost adapter, charger, docking station, keyboard, headset, webcam, or storage device can look too minor for procurement attention. Employees often...
Why Hardware Approvals Fail When Software Requirements Are Still Changing
Hardware approvals often move ahead because delivery lead times are visible and managers want to protect the launch date. Meanwhile, the...